Imagine a newcomer walking into a local branch to set up a bank account and leaving with a job opportunity as well. It might sound too good to be true but that is exactly what happened to Alice Xie, Director, Business Development for Newcomers at RBC when she came to Canada just over a decade ago.
In keeping with its values of diversity and inclusion, RBC has created a specialized team to assist newcomers who settle in Quebec. Its mission is to provide financial education to newcomers about the Canadian banking system, help them build a prosperous future by offering sound advice and introduce them to key community partners to help them get their bearings and transition to a new life in Canada more easily.
This small, agile team, which is made up of newcomers and first-generation immigrants to Canada, offers seminars in several languages (English, French, Russian, Ukrainian, Spanish, Italian, Portuguese, Mandarin and Persian), making them accessible to as many communities as possible.
What sets the team apart is a passion for helping others and for sharing values, culture and sound advice for integrating into Canadian society—not to mention a passion for banking, of course.
We sat down with four members of this team to better understand their motivations for working with newcomers. It’s clear that it goes beyond their dedication to RBC, their employer, and is more about social responsibility—a responsibility to others—in Canadian society, where everyone is entitled to the same opportunities.